Frequently Asked Questions

What is custom software?
Think of it like a tailored suit versus one off the rack. Custom software is built specifically for your business. You get to pick and choose what features and how the software works to match your specific business operations!
Who owns the rights to custom software?
You do. You'll own the intellectual property for everything built specifically for your company. That said, it doesn't include any third-party or open-source software used along the way.
How long does custom software last?
Custom software lasts the life of the business in its current strategic state, meaning that usually companies get 10 plus years out of custom software before having to take a look at them or evaluate the technology that they're on.
What is a company portal?
A company portal is a centralized place that your team or even external partners can find all the information they need in order to do their specific jobs, or to work on roles that are outside of the conventional software packages that already exist. Think of a spinal cord for your company!
How is a custom company portal different from off-the-shelf software?
It depends on your needs. Off-the-shelf software is ready to go and more budget-friendly, but you have to bend it to fit your workflow and loose some efficiency to adapting to constraints. A company portal is built exactly how your company operates—faster, more efficient, and way easier for new team members to learn.
Can a portal integrate with our existing systems?
Yes … in most cases! Most modern software comes with built-in integration options, and if your systems have a database backend or API, we can usually connect to just about anything. We'll figure out the details during our planning phase.
How hard is it to onboard employees into a custom portal?
Surprisingly easy. Since the portal is built around how your business actually works, there's less configuration and fewer things to learn. New team members can get up to speed faster with less hand-holding.
What processes can be automated within a portal?
Pretty much anything with a digital component communications, data storage, workflows, you name it. With the right tech, we can even automate physical tasks too. Basically, if you can imagine it, there's a good chance we can make it happen.
Do I need a lot of data to use AI?
No, you can actually have no data and gain an advantage from AI. AI allows you to enhance decision-making, process data, create analysis, and do other things like reporting or getting feedback really quickly. Having data can be an advantage, but it is absolutely not a requirement.
How is automation different from AI?
Automation handles repetitive, predefined tasks, while AI analyzes data to make decisions. Together, they complement each other's strengths.
Is software automation worth the investment?
Absolutely, when tied to clear return on investment plans, goals, or KPIs. Without measurable outcomes, it's difficult to determine if automation is truly adding value, and without it, we would not recommend custom software to any company.
What is private compute?
Private compute is infrastructure that's 100% controlled by your company, not a third party. You own or have control over the hardware, network, software, everything. That means full security and total control over your data.
Why would I choose private compute over public AI platforms?
Public platforms scatter your data across multiple providers, policies and locations. Private compute keeps everything in one place—you know exactly where your data is and how it's protected.
Is private compute suitable for regulated industries?
Yes! It provides the controlled mechanism and security that is needed for those businesses to stay within the rules and regulations of their sector.
What happens to our data under private compute?
It's only held during processing, then immediately destroyed. We don't keep any transaction or interaction data—meaning no one, including us, has access to what you're doing or processing.